Chatbots & Virtual Assistants

Smarter Conversations, Happier Customers

Enhance customer experience and streamline support with AI-powered chatbots and virtual assistants from Unicode. We build intelligent bots that are available 24/7, answering questions, booking services, and assisting customers across platforms.

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Chat interface with user and agent discussing weather forecast for NYC tomorrow, showing mild conditions with highs around 62°F and light rain chance.

Chatbots & Virtual Assistants

Key Features of Our Chatbots

Multi-Channel Support

Deploy on websites, mobile apps, WhatsApp, Messenger, Slack & more

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Natural Conversations

Chat interface showing a conversation: assistant asks how John's day is and offers help; John replies he needs a quick weather check for NYC tomorrow.

Automated Workflows

Order tracking, appointment booking, lead qualification

Flowchart diagram showing Meeting Availability Agent connected to Model, Availability, and Output, then generating a message and sending it for human approval via email.

Integration-Ready

Works seamlessly with CRM, ERP, and third-party apps

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Analytics & Insights

Track conversations, performance, and user intent

Chat interface displaying a user request for company KPIs and a response showing detailed company performance with charts for active users, revenue, user acquisition, and ARPU.

Chatbots & Virtual Assistants

Types of Chatbots We Build

E-commerce Chatbots

Product recommendations, cart recovery, order status

Shopping cart with several blue shopping bags and floating blue digital card icons on a dark blue background.

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Healthcare Assistants

Appointment booking, symptom checks, patient queries

Person interacting with a transparent tablet displaying financial statistics including total balance, income, expenses, and a line graph.

Banking & Finance Bots

Transaction support, fraud alerts, account info

Property Management

AI-powered property insights seamlessly integrated with CRM systems.

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Benefits for Your Business

Here's how our Chat Agent is already helping businesses scale smarter.

Cut support costs while scaling customer service

Faster response times higher customer satisfaction

Increase sales with automated upselling & lead nurturing

24/7 availability without hiring more staff

Our Approach

Discovery & Strategy

Identify customer touchpoints

Bot Design & Training

Train NLP models on your business data

Integration & Testing

Connect with your systems and channels

Launch & Continuous Improvement

Optimize bots with user data over time

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Why Unicode Chatbots?

Built with the latest AI & NLP frameworks

Tailored to your industry and business needs

Secure, compliant, and scalable

Proven track record with successful deployments

Smarter Conversations, Happier Customers

Key Features of Our Chatbots

Types of Chatbots We Build

Benefits for Your Business

Our Approach

Why Unicode Chatbots?

Scale Your Business with AI